Student Affairs - Fostering Student Learning and Success Logo

Primary tabs

Pharmacy FAQs

1. Who can have prescriptions filled at Campus Health Pharmacy and Student Stores Pharmacy?

Any patient eligible for services at Campus Health may use either Campus Health Pharmacy or Student Stores Pharmacy. Additionally, faculty and staff of the University may utilize either pharmacy.

2. Do you accept insurance cards?

Yes. Present your current prescription benefits insurance card to the pharmacy when you have your prescription filled.

3. Do you fill prescriptions written by my hometown provider?

Yes, if the medication is on the Campus Health formulary. A formulary is a continually updated selection of drugs that reflects the current clinical judgment of the CHS professional staff.

CHS Pharmacy only fills prescriptions that are written for drugs that are on the Campus Health formulary. If your prescription is not on the formulary, the drug will be evaluated to determine if it will be added to the formulary. 

4. Do you have a $4 prescription list? 

We do. See the $4 drug list.

5. Can I get a flu shot at the pharmacy?

Yes. Flu vaccines are available 9:00 a.m. - 6:00 p.m. at Student Stores Pharmacy and at Campus Health Pharmacy. Flu shots can be administered to employees of the University and are available on a walk-in basis.  Employees are encouraged to bring their insurance card so that the charge for the flu vaccine will be filed to insurance. Medicare plans are not accepted at the pharmacy. Learn more about the flu vaccine on campus and availability of vaccines at Campus Health.

6. Can I transfer a prescription to your pharmacy?

Yes, any prescription can be transferred providing the medication is on our formulary. Tell us the name and telephone number of the pharmacy where your prescription was last filled; we will call that pharmacy and transfer your remaining refills to our pharmacy. If your prescription is not on the formulary, you may request that we evaluate the drug to determine if it can be added to the formulary.

7. How can I get a copy of my prescription records?

We do not release any information regarding your pharmacy records without your permission. You may fax or mail a Release of Health Information Authorization form to the pharmacy to authorize release of your pharmacy records.

8. Do you take back unused drugs?

Due to health regulations, monetary credit cannot be given for unused medications. However, you can bring your unused or expired medications to Campus Health Pharmacy for environmentally-friendly disposal. See the Medication Take Back Program for details.

9. How do I pay for my prescription?

We accept cash, Visa and MasterCard (including HSA), check, UNC One Card, electronic payment (e.g. Apple Pay) or you can transfer charges to your student account at Connect Carolina.

10. Do you sell pseudoephedrine products?

Yes. Come to the Healthy Heels Shoppe or Student Stores Pharmacy to indicate the product you wish to purchase and bring your photo identification.

11. Do you sell emergency contraception (eg. Plan B® One-Step™)?

Yes. Plan B® is sold over the counter at the Healthy Heels Shoppe and Student Stores Pharmacy. ella® is available by prescription only, and a prescription can be issued by our Clinical Pharmacist Practitioners at Campus Health Pharmacy and Student Stores Pharmacy. Learn more about emergency contraception options.