What to do when Campus Health is Closed
Call 911, if you are experiencing a life-threatening emergency or go to the nearest emergency department.
When Campus Health or Counseling and Psychological Services (CAPS) are closed, patients can receive 24/7 support by calling:
919-966-2281 UNC Nurse Connect and on-call providers
Wait for the answering service to pick up so you can speak directly to an advice nurse.
The after-hours advice nurse will speak directly with you about your health history and symptoms and will make appropriate recommendations which could include one or more of the following:
- Self-care at home
- Referral back to Campus Health to be seen the next working day
- Direct telephone contact with the on-call Campus Health physician
- Referral to be seen immediately at a local urgent care facility or nearest emergency department
The after-hours advice nurse line is provided at no cost to UNC-CH students. The cost for visits to local healthcare facilities varies widely based on the facility and whether you have health insurance. Such costs are the patient's responsibility - the university does not cover them.
Patients should consider local urgent care centers or community practices if their primary care provider recommends it or they have a minor injury or illness that requires immediate care, such as flu or cold symptoms, fever, sprains, sore throat, or ear infection. Minor cuts and work-related injuries can also be treated at local urgent care centers. Patients with chest pains, head injuries, or more severe medical conditions should go to the emergency department.
Mental Health Support
Students may also access CAPS 24/7 mental health support by calling 919-966-3658