Urgent Needs

General Urgent Info

Call 911 if you are experiencing life-threatening medical emergencies. 

UNC students who are sick or injured:

  • Call 919-966-2281. During regular hours of operation, schedule an appointment or connect with a registered nurse to ask questions. After hours, the line connects with Health Link, a nurse advice system associated with UNC Health Care.
  • Same Day Care is available for urgent needs. Wait times for those without an appointment will vary. Appointments are encouraged to help limit wait times and to provide safe, efficient care. 

To talk with someone now about an emotional or mental health concern:

  • Walk into Counseling and Psychological Services during regular business hours 8:00 a.m. - 5:00 p.m. Monday through Friday
  • After hours, call 919-966-3658 to access a support line staffed by mental health professionals. 
  • Other resources include:
    • National Suicide Prevention Lifeline at 1-800-273-8255 or in Spanish by calling 1-888-628-9454 
    • Text Support Line - text START to 741741 to connect with a trained crisis counselor
Sexual Assault

If you or someone you know has survived an incident of sexual assault:

If you are dealing with an immediate life-threatening emergency:

  • Call 911
  • Call Campus Police 919-962-8100
  • Proceed to UNC Emergency Department

To review your options for care, call 919-966-657 to speak to a member of the Gynecology clinic team. Hours for Gynecology are 8:00 a.m. - 4:30 p.m. M-F.

Why should I seek medical care?

After a physical or sexual assault, some medical concerns may not immediately be apparent, such as internal injuries, sexually transmitted infections (STIs), or pregnancy.

Consider obtaining an exam to protect yourself; emergency contraception can help prevent pregnancy and antibiotics can help with infections.

What sexual assault services are offered at Campus Health?

Campus Health offers a variety of options for services for sexual assault survivors, and will let the survivor decide which options they would like to pursue. Survivors may choose no services, treatment without exam, treatment and exam but no evidence collected, evidence collection but no treatment, or evidence collection with an exam and treatment.

Sexual Assault Nurse Examiners (SANE) are available if needed to provide:

  • Options for medical care and reporting
  • Evidence collection with a sexual assault evidence collection kit
  • Testing and screenings
  • Medication prescriptions for the prevention of infections and pregnancy 
  • Coordination of services within Campus Health and/or the community and state.
  • Connection to Counseling and Psychological Services (CAPS) providers, who can provide confidential emotional support to survivors of sexual assault

Whichever options the survivor requests - even if that's no treatment - Campus Health will provide information about services available and recommend two follow-up appointments, one within a few days and one within a few weeks. 

Who can use sexual assault services offered at Campus Health?

Any student who is eligible for health care services at Campus Health may be seen for sexual assault services. For those who are not eligible for Campus Health care, we encourage you to contact the Orange Country Rape Crisis Center for options and support.

When are Campus Health Sexual Assault Nurse Examiners (SANE) available?

The Sexual Assault Nurse Examiners (SANE) are available if needed during Campus Health regular hours.

Survivors seeking after-hours support may choose to:

  • Call Campus Health 919-966-2281 and speak with a health advice nurse
  • Go to UNC Hospitals Emergency Department where specially trained nurses are available to give immediate care. Survivors are then referred back to Campus Health for follow-up.

How are these services paid for?

Through the Student Government Survivors Assistance Fund, monies are available to help offset medical and mental health expenses incurred by survivors of a sexual assault. These funds are available to survivors who are eligible for health care services at Campus Health. This fund covers medical procedures/treatments, medication prescribed including HIV prophylaxis, mental health services and specialty services if indicated. For more information visit safe.unc.edu

You can also read the University Policy on Sexual Assault.

Blood-Borne Pathogen Exposure

Campus Health offers care to UNC students who may have had a blood-borne pathogen exposure. This service is available 7 days a week, 24 hours a day.

Time is of the essence!  Protect yourself!

Blood and body fluids can be infected with Hepatitis or HIV.
Exposures to blood-borne pathogens can occur via a needle stick or mucus membrane splash/splatter.

Campus Health offers care to UNC students who may have had a blood-borne pathogen exposure. This service is available 7 days a week, 24 hours a day. When Campus Health is closed, the physician on-call can be contacted through UNC Nurse Connect, a nurse advice service affiliated with UNC Healthcare.  If you have had a possible exposure to blood-borne pathogens, follow the steps below:

Step 1. Immediately clean the affected area.

For splashes to the nose, mouth or eyes, flush the area with water.  Irrigate the eyes with clean water, saline or sterile irrigants. If you are stuck with a sharp, clean the site with soap and water

Step 2. Immediately notify your supervisor.

Examples include your clinical instructor, resident, attending, etc. to document the incident, order source patient labs and start the process of getting the source patient's blood drawn.

Step 3. Obtain source patient information.

Gather the patient's name, birth date, medical record number and location. See the "For Source Patient Testing" section below.

Step 4. Call Campus Health at 919-966-6573.

You will be connected to medical personnel that can assist you with the blood-borne pathogen exposure. If Campus Health is closed, you will be connected to an automated message which will then transfer you to UNC Nurse Connect. The nurse will contact the Campus Health physician on call for you.  

If the exposure occurred at a clinical site outside of Chapel Hill, still call the Campus Health number above and follow the instructions provided for you.

For Source Patient Testing

Dental student: Inform the dental clinical instructor and follow the protocol on the dental school’s website.

Any other health sciences student: Campus Health will help coordinate or provide instructions for source patient testing for you. Please have the source patient's name, date of birth and medical record number available.

Baseline Testing for Yourself for HIV, Hepatitis B, Hepatitis C

Baseline testing for you, if warranted, is ordered through Campus Health if you are seen at Campus Health.  If UNC Campus Health is closed, the Campus Health physician will advise you as to whether an urgent evaluation at another medical clinic is warranted or if testing can wait until our clinic is open.  An urgent evaluation is usually needed only when post-exposure prophylaxis (PEP) is indicated.

Source Patient HIV/Hepatitis B/Hepatitis C risk/status

  • If the source patient is known as HIV-positive or at high risk for HIV: Post-exposure prophylaxis (PEP)  will likely be recommended.  If PEP is recommended, it should be started as soon as possible! 
  • If the source patient is positive for Hepatitis B: If you have completed a hepatitis B vaccine series and have a subsequent adequate quantitative HBsAb serologic test, no further action is necessary.  If your serologic antibody test is inadequate, Hepatitis B immune globulin should be given to you and you should have follow-up testing.
  • If the source patient is positive for Hepatitis C: There is no known prophylaxis for Hepatitis C.  You should, however, receive follow-up testing after the exposure.
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