The University of North Carolina at Chapel Hill
Campus Health
Integration with UNC Health

UNC Health Transition FAQs

As of August 1, 2026, UNC Health will lead and administer many services previously offered by Campus Health. This transition is in the planning phase, and many details are still under consideration. We will continue to share updates here as more information becomes available. 

This page was last updated on May 26, 2026. Provide additional questions or feedback.

What will stay the same?

Many aspects of on-campus care will remain the same. 

  • Locations: Students and post-docs will continue to access the same services in the James A. Taylor building, where Campus Health is currently housed. Off-site locations will also remain the same – the mini clinic and pharmacy in Student Stores, physical therapy in Stallings-Evans, and Student Wellness in SASB North. 
  • Breadth of services: You will still benefit from the comprehensive services that have long been offered at Carolina, while also gaining more seamless access to UNC Health’s network of specialists and wide support system for patient care. 
  • Eligibility for on-campus medical services and CAPS: Who can use these services will stay the same – students, post-docs, and partners/spouses who pay the heath fee and show proof of insurance.  
  • CAPS: Counseling and Psychological Services, including psychiatry services, will continue to be administered by UNC-Chapel Hill on the third floor of the James A. Taylor building. 
  • Providers: The providers that students and post-docs previously worked with at Campus Health will continue to care for patients, plus patients will have more seamless access to UNC Health’s network of specialists.  
  • Campus Health Fee: There will be no change to the campus health fee amount in 2026-2027. All degree-seeking students pay the student health fee as a part of tuition and fees. This fee supports access to health care and many other support services. The University wants to ensure that benefits you receive from the student health fee and private insurance are maximized for services that you need – when you need them. 

What changes should I expect with health insurance coverage and the health fee?

UNC Health will bill insurance for services and is an in-network provider with the University-administered BCBS plans as well as most other plans used by students. After insurance, the health fee will then cover the same if not a few additional services than it has in the past. The details are still being finalized and will be shared as soon thereafter as possible.

Will my health care providers change?

The providers that students and post-docs worked with at Campus Health will continue to care for patients, plus patients will have more seamless access to UNC Health’s network of specialists and wide support system for patient care. 

Will medical and mental health services still be accessible to spouses and partners?

Yes. Eligibility for services will not change. Spouses and partners who want to access services on campus will pay the health fee and show proof of health insurance coverage to become eligible.

Will my patient privacy be maintained?

Yes, your information will continue to be protected as required by state and federal privacy laws. There will be no changes to how your records are maintained for Counseling and Psychological Services.

Any Campus Health medical records prior to August 1, 2026, are part of your university record and are protected under FERPA, a federal student privacy law. These records will remain with the university.

Beginning August 1, 2026, when Campus Health services are provided by UNC Health, any new medical records created will be protected under HIPAA, a federal health record privacy law. You will be able to access your new records through My UNC Chart.

Because FERPA and HIPAA are different laws, this change may affect who can access your information and how it can be shared. UNC Health will continue to protect the confidentiality and privacy of your health information, and you can learn more about UNC Health patient privacy practices.  

How do I get my records?

How you can access your records depends on when they were created.

  • Medical records prior to August 1, 2026 will remain with Campus Health as part of your university records. You can view and download them anytime using the Healthy Heels patient portal or request a copy by completing and submitting a Release of Information form.
  • Medical records from August 1, 2026 and beyond will be UNC Health medical records. You can view and download them anytime through My UNC Chart.

Will Campus Health still be a location that primarily serves students and post-docs?

The services within the James A. Taylor building will continue to primarily serve the needs of students, post-docs, and their eligible spouses and partners. As always, non-students will continue to be supported by services such as pharmacy, the international travel clinic, and the contracted Campus Smiles Dental Clinic.

What do I need to do?

If you do not already have a My UNC Chart account, create your account with your unc.edu email address at My UNC Chart Account Signup.

Why are these changes being made?

These changes will help students and post-docs take full advantage of the UNC Health’s medical practitioners, specialists, and facilities. They will strengthen the connection between students and the state’s largest academic healthcare system. With a statewide network of 20 hospitals, more than 900 clinics and the clinical patient care programs of the UNC School of Medicine, UNC Health offers a depth of specialized expertise and resources that may enhance continuity of care for students both on campus and across North Carolina. This transition will also allow for common billing and patient care systems, which should make access to care easier for students and post-docs. UNC Health clinicians are dedicated to supporting students and post-docs before, during, and after their time at UNC-Chapel Hill.

If you have more questions or feedback, please use the feedback form. Campus Health will share your messages with transition leadership to inform updates as more details become available.

This page was last updated on May 26, 2026.

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Integration with UNC Health

Campus Health will be integrated with UNC Health beginning August 1, 2026. The most updated information on the integration along with any service changes will be shared throughout this website.

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