Patient Registration and Central Appointments Staff

Mason Church headshot

Mason Church

he/him/his
Patient Relations Representative
  • Originally from: Winston Salem, NC
  • Professional/Educational background: ECU in Greenville, NC, Novant Health in Winston Salem
  • Family: Huge with 8 siblings
  • Pets: Suz, 7, lab/border collie. Tuna, 7, mini-Australian Shepherd mix. Newt, 7, long-hair kitten. Otter (Mr. Kitty), 6, tuxedo cat.
  • Hobbies: Painting, explorative education, quality time
  • Work influence: All past patients
  • Work-related accomplishment: Working the COVID vaccination clinic
  • One thing most people don’t know about you: Big virgo. 8 siblings.

Nancy Rosegren

Patient Relations Representative
  • Nancy provides registration services with Primary Care Clinic II.

Pam Royster

Patient Relations Representative
  • Pam serves as the lead patient relations representative in Central Appointments.

Vidheesha Patel

She/her/hers
Student Patient Access Associate
  • Joined Campus Health: September 2023
  • Professional/Educational Background: I completed my Doctor of Pharmacy from India. I have one year experience of working as a Clinical Pharmacist at a veterinary care hospital.
  • Originally from: I am from India. I am currently residing in Chapel Hill, NC, and I’m here to pursue my master’s in health informatics at University of Norh Carolina, Chapel Hill.
  • Family: I have a family of 4. My parents and a younger sibling.
  • Hobbies: I like traveling and dancing. I enjoy playing badminton in my free time.
  • Who has influenced you most when it comes to how you approach your work: My grandfather. He always encouraged me to take up something out of my comfort zone and try to be good at it.
  • One thing most people don’t know about you: I can speak 3 languages (English, Hindi, Gujarati) and I’m a good listener.

Haley Chavis

She/her/hers
Student Patient Relations Representative
  • Professional and Educational Background: I went to high school at Robeson Early College High School, where I obtained my high school diploma and Associate in Science Degree. I am currently in my first year at UNC!
  • Originally from: Lumberton, NC. It is a small town in Robeson County.
  • Family: My family is very small and timid. I am the loudest member of my family and the most outgoing.
  • Hobbies/Sports: I love to shop and all things fashion. Football has become a new interest of mine, while attending UNC.
  • Who has influenced you the most when it comes to how you approach his work? My grandfather. He instilled within me to always be early and to work my hardest.
  • What’s a work-related accomplishment that you’re really proud of? I worked as a kennel tech at a veterinary clinic, and I saved a lot of sick animals.
  • What's one thing most people don't know about you? I am actually shy, but I try to hide it.

Maya Sankar

She/her/hers
Student Patient Relations Representative

Professional and Educational Background: Sophomore Student at UNC, pre-med and pre-public health

Originally from: Mooresville, NC

Hobbies/Sports: I love baking, spending time with friends, and spending time outdoors.

Who has influenced you the most when it comes to how you approach his work? My mom has taught me to always live by the golden rule!

Summer Orr

She/her/hers
Patient Relations Representative
  • Professional and Educational Background: I have a BSW from UNC at Greensboro.
  • Originally from: Davie County, NC.
  • Hobbies/Sports: Some of my hobbies include exercising and going to concerts.
  • Who has influenced you the most when it comes to how you approach his work? A specific manager that I had at a previous job was a fantastic mentor and team leader.

Nicholas "Cole" Storey

He/him/his
Administrative Support Associate
  • Preferred Name: Cole
  • Professional and Educational Background: Associate in Digital Multimedia and a diploma in Game Production.
  • Originally from: Gainesville, Florida for most of my life.
  • Family: Nevada, my mother, Brian, my father, Jazz, my sister, 3 dogs and 1 cat.
  • Hobbies/Sports: I play video games mostly. I have an artistic inclination for music, painting, drawing, etc.
  • Pets: I have miniature pinscher named Yoshi, a pug named Godfrey, a shih-tzu named Samus, and a cat named GLaDos.
  • Who has influenced you the most when it comes to how you approach his work? My parents.
  • What’s a work-related accomplishment that you’re really proud of? I was able to accomplish what an experienced employee was capable of doing in a matter of days.
  • What's one thing most people don't know about you? I dress up as a Star Wars Stormtrooper for charity events.

Molly Munoz

She/her/hers
Student Relations Representative
  • Professional and Educational Background: ResNet RCC, First year UNC Biology major
  • Originally from: Hillsborough, NC
  • Hobbies/Sports: Soccer
  • Pets: Ducks, two dogs, and two hermit crabs.

Rucha Kapshikar

She/her/hers
Student Patient Relations Representative
  • Professional and Educational Background: I’m a junior studying Health Policy & Management at the Gillings School of Global Public Health here at UNC. I also have a minor in English.
  • Originally from: Apex, NC
  • Family: At home, I live with my parents, sister, and adorable dog. On campus, I’m in an apartment with my 3 best friends.
  • Hobbies/Sports: Ukulele, guitar, reading, writing, and painting.
  • Pets: Labradoodle – Chase; he’s 6 years old.
  • Who has influenced you the most when it comes to how you approach his work? A professor I had told me about jarring health disparities in the U.S., which brought me to health equity.
  • What’s a work-related accomplishment that you’re really proud of? A project I did to promote violence prevention at UNC via the Violence Prevention & Advocacy Services.
  • What's one thing most people don't know about you? My favorite animals are turtles.

Nathan Lee

He/him/his
Administrative Support Associate

Professional and Educational Background: I graduated from UNC in May of 2023, BA in Environmental Studies, and minor in Medical Anthropology.

Originally from: I have lived in Cary for the past 15 years. Both of my parents immigrated here from South Korea in their twenties.

Family: Mom and Dad, 1 older brother.

Hobbies/Sports: Powerlifting.

Who has influenced you the most when it comes to how you approach his work? My past experiences in project-based learning scenarios and in customer service has helped me place an emphasis on communication.

What’s a work-related accomplishment that you’re really proud of? Not necessarily work related, but I am an Eagle Scout of the BSA.

Mayelin Mercado

She/her/hers
Patient Access Associate
  • Professional and Educational Background: I have a 4-year bachelor’s degree in Hotel and Business Management.
  • Originally from: Dominican Republic  
  • Family: I only have one sister.
  • Hobbies/Sports: I like baking.
  • Pets: I have 2 cats.
  • Who has influenced you the most when it comes to how you approach work? My family.
  • What’s a work-related accomplishment that you’re really proud of? To be able to be part of the management team to make people’s experience remarkable.
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