Appointments

Student talks with provider in the clinic

Campus Health offers both in-person and telemedicine appointments. 

Schedule an appointment online for primary care, nutrition, gynecology or immunizations

To schedule all other appointments, request an appointment through the Healthy Heels Portal and a scheduling staff member will call you back, or call 919-966-2281 between 8 am and 5 pm Monday - Friday.

 

Prepare for your appointment

1. Complete forms prior to your appointment.

Having forms completed prior to your visit decreases your wait time.

Complete forms

2. Submit your insurance card.

Advance insurance card submission will expedite the check-in process. You may email Campus Health a copy of the front and back of your insurance card. PDF preferred. In the email, please include your PID number, primary card holder's name, date of birth, physical mailing address, phone number, and relationship to the student. Call 919-966-6588 with questions.

Submit insurance card

3. Ensure your local address and cell number are accurate in Connect Carolina.

Check Connect Carolina details

4. Bring medication

Bring the actual meds with to your virtual or in person appointment, or write a list that includes the medication name(s) and dosage(s). 

 

For in-person visits:

  • Please arrive 15 minutes prior to your appointment for screening and check-in. 
  • A limited number of parking spaces for Campus Health are available. All patients who requested a parking pass will receive a pass by email. If you do not have a printer or have not yet requested a pass, you may obtain a parking pass at check in. Please note, a pass does not guarantee that a parking spot will be available when you arrive.
  • Arriving later than the scheduled appointment time means the appointment could be rescheduled and no show charges may be placed on your account.

 

For telehealth visits:

Providers can assist remotely for health issues such as a cough, sore throat, fever, runny nose, ear pain, pink eye, skin concerns, mental health needs, nutrition, gynecology issues, contraception, and prescription refills. A HIPPA-compliant Zoom link will be emailed prior to your appointment time. 

 

Text Messaging

You will receive text reminders about your appointments. To opt out of appointment reminder text messages from Campus Health, please call 919-966-2283

 

How to Cancel Your Appointment

Time has been specifically reserved for your scheduled appointment, procedure or treatment.

Please cancel or reschedule your appointment with Campus Health at least 24 hours in advance at healthyheels.unc.edu or call 919-966-2281

Failure to do cancel or reschedule your appointment at least 24 hours in advance will result in a $25.00 fee. If your appointment is with a psychiatric medication provider, the fee is $65.00.