Payment for Services

Campus Health will electronically file your primary insurance. Any amount not covered by insurance, including deductibles and co-insurance, will be considered your responsibility and transferred to your student account at the Office of the University Cashier.

Some health insurance plans limit providers.  Students should be aware of their insurance limitations before using Campus Health and review which insurance plans consider Campus Health in-network. Campus Health Pharmacy and Student Stores Pharmacy are in-network with most pharmacy benefit plans.

What if I do not want my insurance billed for services?

If you do not want Campus Health to file your insurance for labs, you will need to tell the Lab staff before they perform any lab tests.

If you want to pay for the charges, you will have to wait to pay until the lab test results are received. Please contact the Campus Health Billing Office two days after the lab tests are performed by calling (919) 966-6588.

Payment Options at Campus Health

Prescription Payments

Prescription co-pays can be paid at the place the prescription is picked up - at Student Stores Pharmacy, located on the 3rd floor of Student Stores. or at the Healthy Heels Shoppe in the basement of Campus Health. This prevents the co-pay being sent to your student account. 

For information on prescription drug coverage see the Pharmacy web pages. Drug coverage plan benefits for the Student Mandatory Plan, administered by BCBS Student Blue, can be found at Student Blue.

Bills

The Office of Student Accounts and University Receivable will apply any unpaid charges from Campus Health to your University account. These charges appear on your electronic tuition bill as "Campus Health INV" along with the claim number. The posting is not specific to the exact nature of the service. The date of the charge indicates when it was placed on your student account, not the date of the service at Campus Health.

Once a charge is transferred to the Office of the University Casheir, the student must make payment to that office (919-962-1368).

Hold on Registration

If Campus Health charges are sent to your UNC student account and the bill is not paid by the deadline set by the Office of Student and University Receivables there will be a HOLD on your account that will delay registration for the next term or graduation.

Accessing Your Student Account Information

Students may access their account information at http://connectcarolina.unc.edu and sign in to the UNC Campus Portal or at the Office of Student Account and University Receivables in the Student and Academic Services Building (SASB).