
Sophia Adams
Patient Access Associate
- Professional and Educational Background: Orthopaedics and nursing.
- Originally from: Rochester, NY.
- Family: 3 boys, ages 16 (twins), and 9.
- Hobbies/Sports: Hairstylist.
- Who has influenced you the most when it comes to how you approach work? My kids always influence me to work hard everyday and try to achieve my goals for myself and for them.
- What’s a work-related accomplishment that you’re proud of? I’m proud of committing to my goals of graduating beauty school, and some day own my own salon/business.
- What’s one thing most people don’t know about you? I love horoscope readings; I check them daily.

Mason Church
Patient Relations Representative

Aviona Harris
Patient Relations Representative
Email Aviona Harris
- Professional and Educational Background: Healthcare and Childcare.
- Originally from: Durham, NC.
- Professional and Educational Background: Healthcare and Childcare.
- Hobbies/Sports: Working out, reading, meditation, dancing, and hair.
- Who has influenced you the most when it comes to how you approach work? My grandma.
- What’s a work-related accomplishment that you’re proud of? I’m proud that I was able to have a big impact on the kids at my last job.

Rucha Kapshikar
Student Patient Relations Representative
Email Rucha Kapshikar
- Professional and Educational Background: I’m a junior studying Health Policy & Management at the Gillings School of Global Public Health here at UNC. I also have a minor in English.
- Originally from: Apex, NC
- Family: At home, I live with my parents, sister, and adorable dog. On campus, I’m in an apartment with my 3 best friends.
- Hobbies/Sports: Ukulele, guitar, reading, writing, and painting.
- Pets: Labradoodle – Chase; he’s 6 years old.
- Who has influenced you the most when it comes to how you approach his work? A professor I had told me about jarring health disparities in the U.S., which brought me to health equity.
- What’s a work-related accomplishment that you’re really proud of? A project I did to promote violence prevention at UNC via the Violence Prevention & Advocacy Services.
- What’s one thing most people don’t know about you? My favorite animals are turtles.

Megan Kwiatkowski
Patient Access Associate
Email Megan Kwiatkowski
- Professional and Educational Background: I have a bachelor’s degree in psychology from Appalachian State.
- Originally from: Buffalo, NY but have lived in NC for most of my life.
- Family: I am getting married in 2025!
- Hobbies/Sports: I am a Buffalo Bills fan and enjoy soap making in my free time.
- Pets: I have a dog named Banjo.
- Who has influenced you the most when it comes to how you approach work? My Parents!
- What’s a work-related accomplishment that you’re proud of? Being able to handle all the phone calls at the dermatology practice I worked at with no voicemail.
Mayelin Mercado
Patient Access Associate
Email Mayelin Mercado
- Professional and Educational Background: I have a 4-year bachelor’s degree in Hotel and Business Management.
- Originally from: Dominican Republic
- Family: I only have one sister.
- Hobbies/Sports: I like baking.
- Pets: I have 2 cats.
- Who has influenced you the most when it comes to how you approach work? My family.
- What’s a work-related accomplishment that you’re really proud of? To be able to be part of the management team to make people’s experience remarkable.

Molly Munoz
Student Relations Representative
Email Molly Munoz
- Professional and Educational Background: ResNet RCC, First year UNC Biology major
- Originally from: Hillsborough, NC
- Hobbies/Sports: Soccer
- Pets: Ducks, two dogs, and two hermit crabs.

Ria Patel
Student Patient Access Associate
Email Ria Patel
- Professional and Educational Background: Aspiring physician interested in research, public health, and medicine. Also, an EMT.
- Originally from: High Point, NC.
- Hobbies/Sports: Calligraphy.
- Who has influenced you the most when it comes to how you approach work? My mom and dad.
- What’s a work-related accomplishment that you’re proud of? High School Valedictorian!

Nancy Rosegren
Patient Relations Representative
- Nancy provides registration services with Primary Care Clinic II.

Pam Royster
Patient Relations Representative
- Pam serves as the lead patient relations representative in Central Appointments.

Maya Sankar
Student Patient Relations Representative
Email Maya Sankar
Professional and Educational Background: Sophomore Student at UNC, pre-med and pre-public health
Originally from: Mooresville, NC
Hobbies/Sports: I love baking, spending time with friends, and spending time outdoors.
Who has influenced you the most when it comes to how you approach his work? My mom has taught me to always live by the golden rule!

Deborah Saxe
Patient Relations Representative
Email Deborah Saxe
- Professional and Educational Background: Completed a history degree at Penn State University and recently earned my Master of Theological Studies from Duke University.
- Originally from: State College, PA.
- What’s one thing most people don’t know about you? I’m a former theatre kid! I’ve been involved in over 70 productions, both professionally and locally.

Nicholas “Cole” Storey
Administrative Support Associate
Email Nicholas “Cole” Storey
- Preferred Name: Cole
- Professional and Educational Background: Associate in Digital Multimedia and a diploma in Game Production.
- Originally from: Gainesville, Florida for most of my life.
- Family: Nevada, my mother, Brian, my father, Jazz, my sister, 3 dogs and 1 cat.
- Hobbies/Sports: I play video games mostly. I have an artistic inclination for music, painting, drawing, etc.
- Pets: I have miniature pinscher named Yoshi, a pug named Godfrey, a shih-tzu named Samus, and a cat named GLaDos.
- Who has influenced you the most when it comes to how you approach his work? My parents.
- What’s a work-related accomplishment that you’re really proud of? I was able to accomplish what an experienced employee was capable of doing in a matter of days.
- What’s one thing most people don’t know about you? I dress up as a Star Wars Stormtrooper for charity events.

Nashala Thompson
Patient Relations Representative
Email Nashala Thompson
- Professional and Educational Background: Animal Medicine.
- Originally from: Burlington.
- Hobbies/Sports: Crafting.
- Pets: Frenchie and Mini Poodle.
- What’s one thing most people don’t know about you? I used to be in band in middle/high school. I play electric guitar.
- Preferred Name: Shala/Sha.

Sanai Turner
Patient Relations Representative
Email Sanai Turner
- Professional and Educational Background: Enrolled at N.C. A&T State University.
- Originally from: Durham/Robeson County.
- Hobbies/Sports: Going to the gym, listening to music, traveling.
- Pets: Puppy name Koi.
- What’s one thing most people don’t know about you? I’m a hairstylist.