Patient Registration and Central Appointments Staff

• Professional and Educational Background: Orthopaedics and nursing.
• Originally from: Rochester, NY.
• Family: 3 boys, ages 16 (twins), and 9.
• Hobbies/Sports: Hairstylist.
• Who has influenced you the most when it comes to how you approach work? My kids always influence me to work hard everyday and try to achieve my goals for myself and for them.
• What’s a work-related accomplishment that you’re proud of? I’m proud of committing to my goals of graduating beauty school, and some day own my own salon/business.
• What’s one thing most people don’t know about you? I love horoscope readings; I check them daily.

• Professional and Educational Background: Professional background in mental health. Military background – USAF veteran with a forensic science background.
• Originally from: Jamaican native. Moved from Connecticut to Durham, NC.
• Hobbies/Sports: I have been a dancer since the age of 8 and have studied dance professionally.

• Professional and Educational Background: Healthcare and Childcare.
• Originally from: Durham, NC.
• Professional and Educational Background: Healthcare and Childcare.
• Hobbies/Sports: Working out, reading, meditation, dancing, and hair.
• Who has influenced you the most when it comes to how you approach work? My grandma.
• What’s a work-related accomplishment that you’re proud of? I’m proud that I was able to have a big impact on the kids at my last job.

• Professional and Educational Background: I’m a junior studying Health Policy & Management at the Gillings School of Global Public Health here at UNC. I also have a minor in English.
• Originally from: Apex, NC
• Family: At home, I live with my parents, sister, and adorable dog. On campus, I’m in an apartment with my 3 best friends.
• Hobbies/Sports: Ukulele, guitar, reading, writing, and painting.
• Pets: Labradoodle – Chase; he’s 6 years old.
• Who has influenced you the most when it comes to how you approach his work? A professor I had told me about jarring health disparities in the U.S., which brought me to health equity.
• What’s a work-related accomplishment that you’re really proud of? A project I did to promote violence prevention at UNC via the Violence Prevention & Advocacy Services.
• What’s one thing most people don’t know about you? My favorite animals are turtles.

• Professional and Educational Background: I have a bachelor’s degree in psychology from Appalachian State.
• Originally from: Buffalo, NY but have lived in NC for most of my life.
• Family: I am getting married in 2025!
• Hobbies/Sports: I am a Buffalo Bills fan and enjoy soap making in my free time.
• Pets: I have a dog named Banjo.
• Who has influenced you the most when it comes to how you approach work? My Parents!
• What’s a work-related accomplishment that you’re proud of? Being able to handle all the phone calls at the dermatology practice I worked at with no voicemail.

• Professional and Educational Background: I have a 4-year bachelor’s degree in Hotel and Business Management.
• Originally from: Dominican Republic  
• Family: I only have one sister.
• Hobbies/Sports: I like baking.
• Pets: I have 2 cats.
• Who has influenced you the most when it comes to how you approach work? My family.
• What’s a work-related accomplishment that you’re really proud of? To be able to be part of the management team to make people’s experience remarkable.

• Professional and Educational Background: ResNet RCC, First year UNC Biology major
• Originally from: Hillsborough, NC
• Hobbies/Sports: Soccer
• Pets: Ducks, two dogs, and two hermit crabs.

• Professional and Educational Background: Aspiring physician interested in research, public health, and medicine. Also, an EMT.
• Originally from: High Point, NC.
• Hobbies/Sports: Calligraphy.
• Who has influenced you the most when it comes to how you approach work? My mom and dad.
• What’s a work-related accomplishment that you’re proud of? High School Valedictorian!

• Nancy provides registration services with Primary Care Clinic II.

• Pam serves as the lead patient relations representative in Central Appointments.

Professional and Educational Background: Sophomore Student at UNC, pre-med and pre-public health

Originally from: Mooresville, NC

Hobbies/Sports: I love baking, spending time with friends, and spending time outdoors.

Who has influenced you the most when it comes to how you approach his work? My mom has taught me to always live by the golden rule!

• Preferred Name: Cole
• Professional and Educational Background: Associate in Digital Multimedia and a diploma in Game Production.
• Originally from: Gainesville, Florida for most of my life.
• Family: Nevada, my mother, Brian, my father, Jazz, my sister, 3 dogs and 1 cat.
• Hobbies/Sports: I play video games mostly. I have an artistic inclination for music, painting, drawing, etc.
• Pets: I have miniature pinscher named Yoshi, a pug named Godfrey, a shih-tzu named Samus, and a cat named GLaDos.
• Who has influenced you the most when it comes to how you approach his work? My parents.
• What’s a work-related accomplishment that you’re really proud of? I was able to accomplish what an experienced employee was capable of doing in a matter of days.
• What’s one thing most people don’t know about you? I dress up as a Star Wars Stormtrooper for charity events.

• Professional and Educational Background: Animal Medicine.
• Originally from: Burlington.
• Hobbies/Sports: Crafting.
• Pets: Frenchie and Mini Poodle.
• What’s one thing most people don’t know about you? I used to be in band in middle/high school. I play electric guitar.
• Preferred Name: Shala/Sha.

• Professional and Educational Background: Enrolled at N.C. A&T State University.
• Originally from: Durham/Robeson County.
• Hobbies/Sports: Going to the gym, listening to music, traveling.
• Pets: Puppy name Koi.
• What’s one thing most people don’t know about you? I’m a hairstylist.