Patient Registration and Central Appointments Staff

Haley Chavis

She/her/hers
Student Patient Relations Representative
  • Professional and Educational Background: I went to high school at Robeson Early College High School, where I obtained my high school diploma and Associate in Science Degree. I am currently in my first year at UNC!
  • Originally from: Lumberton, NC. It is a small town in Robeson County.
  • Family: My family is very small and timid. I am the loudest member of my family and the most outgoing.
  • Hobbies/Sports: I love to shop and all things fashion. Football has become a new interest of mine, while attending UNC.
  • Who has influenced you the most when it comes to how you approach his work? My grandfather. He instilled within me to always be early and to work my hardest.
  • What’s a work-related accomplishment that you’re really proud of? I worked as a kennel tech at a veterinary clinic, and I saved a lot of sick animals.
  • What's one thing most people don't know about you? I am actually shy, but I try to hide it.

Rucha Kapshikar

She/her/hers
Student Patient Relations Representative
  • Professional and Educational Background: I’m a junior studying Health Policy & Management at the Gillings School of Global Public Health here at UNC. I also have a minor in English.
  • Originally from: Apex, NC
  • Family: At home, I live with my parents, sister, and adorable dog. On campus, I’m in an apartment with my 3 best friends.
  • Hobbies/Sports: Ukulele, guitar, reading, writing, and painting.
  • Pets: Labradoodle – Chase; he’s 6 years old.
  • Who has influenced you the most when it comes to how you approach his work? A professor I had told me about jarring health disparities in the U.S., which brought me to health equity.
  • What’s a work-related accomplishment that you’re really proud of? A project I did to promote violence prevention at UNC via the Violence Prevention & Advocacy Services.
  • What's one thing most people don't know about you? My favorite animals are turtles.

Megan Kwiatkowski

She/Her/Hers
Patient Access Associate
  • Professional and Educational Background: I have a bachelor’s degree in psychology from Appalachian State.
  • Originally from: Buffalo, NY but have lived in NC for most of my life.
  • Family: I am getting married in 2025!
  • Hobbies/Sports: I am a Buffalo Bills fan and enjoy soap making in my free time.
  • Pets: I have a dog named Banjo.
  • Who has influenced you the most when it comes to how you approach work? My Parents!
  • What’s a work-related accomplishment that you’re proud of? Being able to handle all the phone calls at the dermatology practice I worked at with no voicemail.

Mayelin Mercado

She/her/hers
Patient Access Associate
  • Professional and Educational Background: I have a 4-year bachelor’s degree in Hotel and Business Management.
  • Originally from: Dominican Republic  
  • Family: I only have one sister.
  • Hobbies/Sports: I like baking.
  • Pets: I have 2 cats.
  • Who has influenced you the most when it comes to how you approach work? My family.
  • What’s a work-related accomplishment that you’re really proud of? To be able to be part of the management team to make people’s experience remarkable.

Molly Munoz

She/her/hers
Student Relations Representative
  • Professional and Educational Background: ResNet RCC, First year UNC Biology major
  • Originally from: Hillsborough, NC
  • Hobbies/Sports: Soccer
  • Pets: Ducks, two dogs, and two hermit crabs.

Ria Patel

She/Her/Hers
Student Patient Access Associate
  • Professional and Educational Background: Aspiring physician interested in research, public health, and medicine. Also, an EMT.
  • Originally from: High Point, NC.
  • Hobbies/Sports: Calligraphy.
  • Who has influenced you the most when it comes to how you approach work? My mom and dad.
  • What’s a work-related accomplishment that you’re proud of? High School Valedictorian!

Nancy Rosegren

Patient Relations Representative
  • Nancy provides registration services with Primary Care Clinic II.

Pam Royster

Patient Relations Representative
  • Pam serves as the lead patient relations representative in Central Appointments.

Vidheesha Patel

She/her/hers
Student Patient Access Associate
  • Joined Campus Health: September 2023
  • Professional/Educational Background: I completed my Doctor of Pharmacy from India. I have one year experience of working as a Clinical Pharmacist at a veterinary care hospital.
  • Originally from: I am from India. I am currently residing in Chapel Hill, NC, and I’m here to pursue my master’s in health informatics at University of Norh Carolina, Chapel Hill.
  • Family: I have a family of 4. My parents and a younger sibling.
  • Hobbies: I like traveling and dancing. I enjoy playing badminton in my free time.
  • Who has influenced you most when it comes to how you approach your work: My grandfather. He always encouraged me to take up something out of my comfort zone and try to be good at it.
  • One thing most people don’t know about you: I can speak 3 languages (English, Hindi, Gujarati) and I’m a good listener.

Maya Sankar

She/her/hers
Student Patient Relations Representative

Professional and Educational Background: Sophomore Student at UNC, pre-med and pre-public health

Originally from: Mooresville, NC

Hobbies/Sports: I love baking, spending time with friends, and spending time outdoors.

Who has influenced you the most when it comes to how you approach his work? My mom has taught me to always live by the golden rule!

Nicholas "Cole" Storey

He/him/his
Administrative Support Associate
  • Preferred Name: Cole
  • Professional and Educational Background: Associate in Digital Multimedia and a diploma in Game Production.
  • Originally from: Gainesville, Florida for most of my life.
  • Family: Nevada, my mother, Brian, my father, Jazz, my sister, 3 dogs and 1 cat.
  • Hobbies/Sports: I play video games mostly. I have an artistic inclination for music, painting, drawing, etc.
  • Pets: I have miniature pinscher named Yoshi, a pug named Godfrey, a shih-tzu named Samus, and a cat named GLaDos.
  • Who has influenced you the most when it comes to how you approach his work? My parents.
  • What’s a work-related accomplishment that you’re really proud of? I was able to accomplish what an experienced employee was capable of doing in a matter of days.
  • What's one thing most people don't know about you? I dress up as a Star Wars Stormtrooper for charity events.

Deborah Saxe

She/her/hers
Patient Relations Representative
  • Professional and Educational Background: Completed a history degree at Penn State University and recently earned my Master of Theological Studies from Duke University.
  • Originally from: State College, PA.
  • What’s one thing most people don’t know about you? I’m a former theatre kid! I’ve been involved in over 70 productions, both professionally and locally.

Nashala Thompson

She/her/hers
Patient Relations Representative
  • Professional and Educational Background: Animal Medicine.
  • Originally from: Burlington.
  • Hobbies/Sports: Crafting.
  • Pets: Frenchie and Mini Poodle.
  • What’s one thing most people don’t know about you? I used to be in band in middle/high school. I play electric guitar.
  • Preferred Name: Shala/Sha.

Sanai Turner

She/her/hers
Patient Relations Representative
  • Professional and Educational Background: Enrolled at N.C. A&T State University.
  • Originally from: Durham/Robeson County.
  • Hobbies/Sports: Going to the gym, listening to music, traveling.
  • Pets: Puppy name Koi.
  • What’s one thing most people don’t know about you? I’m a hairstylist.

Ryan Berry

She/her/hers
Patient Relations Representative
  • Professional and Educational Background: Worked in customer service, administration, and marketing. Bachelor's degree in digital media and communications from Florida International University.
  • Hobbies/Sports: Hiking, tennis, walking dog, volunteering at the animal shelter.
  • Pets: “San Francisco,” husky Labrador.

Aviona Harris

She/her/hers
Patient Relations Representative
  • Professional and Educational Background: Healthcare and Childcare.
  • Originally from: Durham, NC.
  • Professional and Educational Background: Healthcare and Childcare.
  • Hobbies/Sports: Working out, reading, meditation, dancing, and hair.
  • Who has influenced you the most when it comes to how you approach work? My grandma.
  • What’s a work-related accomplishment that you’re proud of? I’m proud that I was able to have a big impact on the kids at my last job.
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