Enroll Questions

What plan did the University of North Carolina at Chapel Hill endorse?

The University of North Carolina at Chapel Hill endorses the UNC System Student Health Insurance Hard Waiver Plan. It is administered by Blue Cross Blue Shield. All North Carolina State Universities participate in the same Student Blue insurance plan.

When will the Student Health Insurance charge be applied to student bills?

Student Health Insurance will be applied to all student tuition and fees each semester on University Accounts. This happens in July for the Fall semester; and in November for the Spring semester.

Do I need to enroll in the University Student Blue insurance plan each semester?

Yes, if you want to participate in the University Student Blue insurance, you should enroll online at Student Blue each semester before August 1 for the fall semester and January 1 for the spring semester.

Is there an insurance option for my spouse and dependents on the Student Health Insurance Plan?

There is no spouse or dependent coverage on the Student Health Insurance Plan. The Graduate Student Health Insurance Plan (GSHIP), available to Research Assistants and Teaching Assistants, does include spouse and dependent coverage. The PostDoc insurance plan also has spouse and dependent coverage.

Does the fall semester insurance begin August 1 even if a student enrolls in the plan and pays later?

Yes, except in Qualifying Life Event enrollment. The Qualifying Life Event effective date is determined by the date of enrollment in Student Blue.

When will students receive their UNC System Student Health Insurance card?

Insurance cards for students who enroll in Student Blue will be mailed before the fall policy effective date of August 1. If you enroll after August 1, insurance cards will be mailed within 10-14 business days of your enrollment at www.studentbluenc.com/#/uncch. If you do not actively enroll in Student Blue, you will be mailed a card 2-3 weeks after open enrollment ends. If you do not receive your card in accordance with the timeline above, contact Blue Cross Blue Shield at email@studentbluenc.com or call 1-888-351-8283.

Will students that participate in club sports be covered under the student health insurance plan?

Yes, students that participate in club sports, and are enrolled in the Student Blue insurance plan, will have the same policy benefits as any other student.

Is there an insurance option if a new student begins classes in the summer, instead of the fall?

If a new student begins classes in the summer and meets the insurance eligibility requirements, they can purchase the student insurance directly from Blue Cross Blue Shield at email@studentbluenc.com or 888-351-8283. This would be considered a late spring enrollment in the University.

Can Financial Aid be applied to the Student Health Insurance charge?

Any questions regarding your financial aid should be directed to the Office of Student Scholarships and Aid.

What does the University-sponsored insurance plan cover?

For detail information about the insurance plan benefits please go to Benefits at Student Blue.

What Wellness/Preventive benefits are included in the UNC System Student Health Insurance Plan?

The University student insurance plan meets all Affordable Care Act (ACA) Preventive/Wellness benefits. Wellness/Preventive benefits can be found at www.healthcare.gov. Choose all Topics, Prevention & Getting Care, then What are my preventive care benefits?

How does a cancellation/withdrawal from the University impact the Student Blue insurance and the insurance charge on your University Account?

If a student cancels/withdraws from school within the first 31 days of the plan semester effective date (August 31 or January 31): the student will be canceled from the Student Blue plan and the premium will be removed from their University account. Any insurance benefits paid will be recouped by the insurance vendor. An exception can be made in the event of a student illness or injury and the student can remain on the plan and the premium will stay on their University account until the semester termination date (December 31 or July 31) . This determination is made case by case.

If a student cancels/withdraws from school after the first 31 days of the plan semester effective date (September 1 or February 1): the student will remain on the Student Blue insurance plan until the semester termination date (December 31 or July 31) and there will be no premium refund. If a student receives an approved waiver before the semester waiver deadline, the premium will be removed from their University account

Students that do not complete the University Registrar's withdrawal or cancellation process before the end of the semester waive and enroll period will be responsible for the student insurance premium. The student insurance premium will not be removed for a withdrawal or cancellation retroactive to a past semester.

What happens to my student insurance when I graduate?

If you are currently enrolled in the UNC System Student Health Insurance Plan and graduate, the student insurance will continue to provide coverage through the end of the semester policy coverage period. (Fall - December 31; Spring - July 31).