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Accessing International Travel Clinic Services

Step 1: Complete the Travel Questionnaire

  • Looking through an arch at the Great Wall of China Download the Travel Questionnaire, complete and sign. Submit the completed questionnaire using one of the following methods.
    • Email it and images of the front and back of your medical and prescription insurance card(s) to chstravel@unc.edu (link sends e-mail) or
    • Bring it and your medical and prescription insurance card(s) to Administration West on the 2nd floor of Campus Health Services or
    • Fax to 919 966-6575.
  • A $60 fee for the travel clinic services will be posted to your university account after you have submitted your questionnaire.
  • An additional fee may apply IF substantial changes are made to your itinerary AFTER your questionnaire is submitted.  List all countries you may visit.

Step 2: View the online Travel Clinic Presentation

Watch for an email from CHS Travel Clinic (chstravel@unc.edu) giving you access instructions for Campus Health Services’ online Travel Clinic Presentation Modules following the submission of your travel questionnaire.

  • Each of the 5 modules averages less than 12 minutes and covers various travel related topics.
  • Watch each module, answering the quiz questions as you go. Submit your ONYEN verifying your completion.  View any of the links provided if you want to know more about a particular topic.
  • You will have access to the online Travel Clinic Presentation Modules for 1 year.
  • You will receive itinerary specific information with your recommendations.

Step 3:  Review your Recommendations and Travel Materials

Once we have received notification of your completion of the online Travel Clinic Presentation Modules and we have completed your recommendations you will receive your travel materials by the method you indicate on the travel questionnaire.  You will also receive an immunization appointment date and time based on your preference indicated on the travel questionnaire.

  • You may elect to have your Recommendations and Travel Materials emailed to your UNC email address (Exception:  Prescription forms cannot be emailed) OR
  • You may elect to pick up your travel materials on a USB drive and your medications or Prescription form at the CHS Pharmacy in the basement of the CHS building.
  • If you need to change your immunization appointment, please call 919 966-9176.
  • Please contact us with any questions you may have regarding your travel or recommendations by emailing chstravel@unc.edu or calling 919 966-9176. Typically an appointment with a CHS travel provider will not be necessary, but a 20 minute appointment may be requested by calling 919 966-9176.

Please note that in times of high demand (typically a few weeks before Spring Break and the last month of Spring Semester), it may take us longer to get your recommendations to you.  Please plan ahead when possible. 

Step 4:  Get your immunizations and medications

The day of your immunization appointment, FIRST come to CHS Pharmacy to pick up your meds (or prescription form) and your travel materials if you did not receive them by email.  If you have reviewed your recommendations and have had your questions answered, plan to come to pharmacy about 15 minutes before your appointment to briefly discuss your medications with a pharmacist.  If you are picking up your recommendations and materials, please arrive 20 to 30 minutes early to discuss your recommendations and options with a travel pharmacist. 

On-site travel clinic presentation for your school, department or organization:

  • For groups of 10 or more.
  • Travel Clinic staff will schedule a convenient time and location to provide a more itinerary specific travel presentation for your group or you may elect to view the online travel presentation modules ahead of time.  With either option, individual medications will be delivered and a question and answer session offered. Participants will need to have individual immunization appointments for any vaccines needed.  Contact us at 919-966-9176 if you are interested in setting up a travel presentation for your group.
  • Travelers must submit individual questionnaires at least 3 weeks in advance to receive individual recommendations and meds at the on-site time.
  • Special billing directly to schools or departments can be arranged for faculty and advisors traveling with the group. Call 919-966-9176 for more details.

Notes:

  • If you have a chronic medical condition, schedule a separate appointment with your medical provider and inform them of your travel. You need to have a plan to handle “flares” in conditions while abroad.
  • There are additional charges for immunizations and medications that often can be submitted to insurance. It is highly recommended that before your immunization appointment, you call your insurance company and ask about their coverage of recommended vaccines.  Your educational materials will include a list of CPT codes for vaccines that your insurance company may need to determine coverage.  Please note that the $60 Travel Clinic Services fee is not covered by insurance.
  • If CHS Pharmacy has access to your prescription insurance information, your medications may be picked up the day of your immunization appointment. Meds not picked up within 5 days are returned to stock. If you choose to use a different pharmacy, you may pick up your prescription form at the Campus Health Pharmacy.
  • After your trip: Seek medical care if you are ill (even weeks to months after travel), especially if you have a fever and were in a malaria risk area.  Be sure to tell your medical provider where and when you traveled.
  • For travel to a country with risk of malaria, continue your malaria preventive medication for the specified time following your return.
  • And don’t forget to get any recommended screening tests about 3 months after your return, even if you have no symptoms.

Tunnel image by Emily Burns, graciously provided by the Office of Study Abroad.

Last Updated July 2016